We stand behind our promise to deliver an exceptional pet care experience. We guarantee you’ll be happy or we’ll make it right!
Best Business 2018!
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Voted As Your "Neighborhood Favorite" 2021 On Nextdoor!

Google Reviews:
Tammy J. We had a wonderful experience with Lucy’s Pet Care. The pet sitter who came to our house was very nice and extremely reliable. He came once before we left for vacation to meet our cats and get all the information about their usual routine. We had him scheduled for twice daily visits and he was here like clockwork! He also texted daily updates and photos of our boys, which we really looked forward to everyday. I highly recommend Lucy’s for your pet sitting needs!
Jessica G. We have a rather difficult dog….he has health issues and is on a special diet. He is also quite grouchy and anxious. We never thought we would find a dog walker that could handle him, or that we could trust. However, our work schedules changed so that it was necessary to have a dog walker. She is wonderful! She always sends a photo of Otis when she walks him. It is such a relief to have someone dependable that we can trust and not have to worry about Otis being home alone too long.
Anna S. Great overall customer service and very easy to book online. Had a happy cat on my return! Would recommend and use again. Sitter was perfect.
Grade A Ratings - Angie's List
Corey D. What a relief to have such a wonderfully reliable, kind, and compassionate dog walker visit my 2 crazy dogs each day. They absolutely look forward to her visits, to the extra pets/cuddles, and to getting some zoomies out. We’ve been clients of Lucy’s Pet Care for years now, and I’m not sure what we’d do without them.
Noelle P. I just moved to the area and don’t know many people yet. I booked Lucy’s Pet Care and Connie took care of my two cats for a long weekend. Wonderful! She was awesome! She kept me updated and is so nice. They are top notch and will be my go-to now here in Durham for when I need a pet sitter!
Linda J. Three days of pet care plus tip. We find Lucy’s Pet Care to be very responsive and the sitters we’ve had have all been very good.
5 Stare Yelp Reviews
Kyle H. Lucy Moore has done two overnight stays (Dinner ’til Dawn package) with our two dogs and cat at our home in recent weeks. We have been very pleased and don’t have a single complaint. Before the overnight visits, Lucy came to our home, spent some time with our animals, and talked through their whole routine with us to make sure she understood their needs. She also uses a full online profile to keep detailed records on the animals and their routines and requirements. Lucy was very prompt in all communications with us. She even arrived a bit early the first night she stayed at our home. She was great about keeping us up to date on how all three of our animals were doing, sending us pictures and text messages throughout her stay. She left our home in perfect condition, brought our mail in, and left us a detailed note about her visit. Most importantly, she took loving and thoughtful care of our animals while we were out of town. Our older dog needs medication and she was diligent about providing this to him right on schedule. We feel very comfortable having Lucy as a guest in our home. She is an excellent and trustworthy care giver and offers very affordable services. We will unquestionably use her service again in the future, in fact we already have two additional visits scheduled in the next month. Highly recommend Lucy’s Pet Care!
Betsy C. Lucy’s Pet Care has taken care of my cats on 1 occasion when I had to go out of town. One of Lucy’s associates has looked after my 2 cats in a calm and efficient manner. The company/group works great, price is reasonable, and the owner is conscientious and skilled in overseeing her business and those who work for her. I highly recommend Lucy’s Pet care.
Karen B. Lucy’s Pet Care has taken care of our two dogs and cat on several occasions while we have gone out of town. For the first time I met our caregiver, Ely, I felt confident that our animals would be in good hands. We just can’t bring ourselves to board the animals when we leave town and really wanted to have a reliable service that could watch them while they stayed at home. We have had nothing but great experiences. I think Ely loves the animals as much as we do! We receive daily updates so we don’t worry. The prices are quite reasonable especially when you have multiple animals and even offer a “late night” visit so they can go potty on their regular schedule. I highly recommend them for anyone needing animal sitting.
Jamie M. We started using Lucy’s Pet Care when we got our puppy, and it has been fantastic as they accommodate the needs of our puppy, with added time, and training with love and care. The aspect of genuine affection along with the professionalism and ease of communicating and making arrangements has been impressive. We, and our pet, continue to be very pleased with our dog walker, and the overall service.
Michael P. Lucy’s Pet Care has taken care of my dog Peanut on several occasions when I had to go out of town. Peanut needs special care because she cannot be around other dogs. One of Lucy’s associates has looked after Peanut in a calm and efficient manner. Lucy, the owner, is conscientious and skilled in overseeing her business and those who work for her.
Here are some other written testimonials from satisfied customers:
“Claire exceeded our expectations! I’ve not had a pet sitter for many years and we were so pleasantly surprised at the high quality of service with Claire and your company! We will be sure to reach out next time we need to go out of time. Claire definitely went above and beyond to ensure our piggies were taken care of and great communication with us during our trip!” Clara S.
“For about five years, I’ve relied on Lucy’s Pet Care when I travel. My cats, like many cats, are a little particular about how they like things and my sitter has learned their ways and bonded with them. She is reliable, caring, communicative, and flexible. The online scheduling makes it all so easy!” Cynthia B.
“Easy to sign up, great communication, and they were able to accommodate us during a busy holiday season! Although we hate to leave our pet home, we are comforted knowing we can trust Lucy’s Pet Care to love and take care of him when we are away.” Simone M.
“I have a weird cat who is very skeptical of other people. In the past, we had sitters who were more dog-oriented who thought they could sweet talk their way into our kitty’s heart only to end up with an angry cat who wanted nothing to do with them. Our sitter Joanne & Lucy’s Pet Care were great! They understand the quirks of cats with strange behavioral issues and know how to make sure they are cared for properly. All and all, it was great service and I can go off on vacations rest-assured that Joanne and Lucy’s Pet Care are looking after my cat.” Reed E.
“I can not say enough good things about Lucy and her wonderful staff at Lucy’s Pet Care. As a canine behaviorist, I have worked with many dog walkers and pet sitters over the years and can say with confidence that I have never been happier with who I now entrust my own dogs and cat with. Jackie Talley has been simply wonderful and our furbabies absolutely adore her. I highly recommend Lucy’s Pet Care to anyone looking for a reliable, responsible, and loving pet sitter.” Kathryn W.
“I wanted to write a quick note expressing how impressed me and my husband have been with Jenny’s care of our Zeus. She is responsive, sends updates, and when we came home Zeus was well cared for and looked like he had had a wonderful time! It is such a relief knowing he is in such caring hands when we are away. Thank you for having such a terrific pet sitter in Jenny!” Tiffany N.
“Connie was the absolute best pet sitter I have ever had!! She sent me daily updates (and photos of Claude), which made me feel much better about leaving Claude home along for a week. I don’t go away often, but next time I do, I will absolutely use your pet care service again! Thanks for operating such a great company!” Tony L.
“Lucy’s Pet Care is exceptional. The customer service is superior, our sitter follows our wishes to the letter, and if something unusual ever came up she would know what to do. The yard and house are always in excellent shape when we return, and it is a treat to come home to a well-lit house with the mail on the counter. Best of all, our sitter genuinely cares about our dogs and makes them so happy. I am over-the-moon grateful for Lucy’s Pet Care and the peace of mind they provide the two and four-legged creatures in our household.” Barbara Shumannfang
“Lucy’s Pet Care has taken care of our two dogs and cat several times when we have left town. I don’t worry about them at all while we are gone! Ely, our care provider, is excellent and loves the animals and worries about them as though they were her own pets! I love being able to schedule and pay on-line!”
Karen Book
“Our family has used Lucy for more than two years now. I can’t say enough good things about her and the others that have taken care of our furry and feathery babies. We have an elderly cat that takes medication twice a day, they do a fantastic job of giving her the meds (which isn’t an easy job). We also have chickens, quail, fish and a frog, so when they come it’s a lot of things to do and remember. The best thing is that they send pictures and video clips of our babies. We love love love them!!!!!”
Sandy & Patrick Taylor
(Kitties… Misty, Gage, Leo, Sophie, & Jaxon)
(Chickens… Lucy, Piper, Sweetie, MoMo, Fudgy & Baby)
(Quail… Skylar & Dottie)
“Lucy was so incredibly helpful! She found me a dogwalker that I loved that was near me, and when I moved she helped me find a new dogwalker in my area. She was so accommodating through the entire process, and I really loved the service they provided! I would highly recommend them to anyone!”
Kelsey Maloy
“We have been very pleased with Lucy’s pet-sitting. Lucy provides us with the peace of mind and flexibility to leave our beloved dogs at home when we travel. We have two adult dogs who require a special touch and they love her. She is consistently professional, attentive, and responsive. We especially appreciate the emails she has sent us while we were away just to keep us updated.”
Bridget and Walt C.
“To whom it may concern: we have known Lucy Moore for about 9 years, first as an associate at Prudential Real Estate in Durham where we both worked, later as a good friend, and finally as a dog sitter for us. Lucy is caring, firm when necessary, good hearted, and most important trustworthy, as she generally stays overnight in our house when she is sitting for Jamie, our 9 year old lab mix family member. We absolutely know that she will take wonderful care of her, follow any extra instructions to a fault, and give her lots of love at the same time. We wholeheartedly recommend her to any one!”
Sincerely, Ron Kumin“
Lucy took care of our cat for three weeks when we were away. She is just so warm hearted, and knows so much about cats, our cat took immediate liking to her. For three weeks, our cat bonded with Lucy, found her food plates which were placed at several places in the house filled with tasty food, water jars filled with fresh water, and also had her fur brushed from time to time. Our cat enjoyed greatly when Lucy played with all her toys, especially the bird feather spring, where she jumped up high and got plenty exercise for an indoor lounger. Lucy attended to all her needs with great professionalism, and a lot of tender loving care. Our cat had a little ear trouble; Lucy applied medication for her till she was well healed. To her, our cat’s well being, health and happiness are the most important parts of her business. We went away knowing our cat was in good hands.” Sharon & Rich R.
Lucy’s Pet Care offers pet sitting and dog walking services in Durham, North Carolina Zip codes 27701, 27707 and 27713